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Environmental Hypersensitivity

When the environment makes you sick

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Filing a CSST claim (workers’ compensation

Posted on June 9, 2022June 17, 2022 By ASEQ-EHAQ

Employment and Housing

A person with environmental sensitivities may have enjoyed a successful career until their sensitivities appeared. But because environmental sensitivities are often not recognized, or their very existence is negated or delegitimized, it is not uncommon for a person with this medical condition to lose their job. This should not be the case.

Filing a CSST claim (workers’ compensation)

When a serious work exposure brings about environmental sensitivities resulting in a person’s inability to work, that person can file a claim with the Commission de la santé et de la sécurité au travail (CSST), Quebec’s occupational health and safety board. Two conditions must be met: (1) It must concern a worker as defined by law (the person must not be self-employed), and (2) the person must provide a medical certificate attesting the condition. Over the past several years in Quebec, the Commission des lésions professionnelles (CLP), the administrative tribunal that hears appeals of CSST decisions, has awarded the right to CSST compensation to at least ten workers who developed environmental sensitivities linked to exposures—usually to solvents—in the workplace. These were hard-won victo- ries, requiring sufferers to vigorously fight for several years before their rights were finally recognized. These cases illustrate that in law, as in medicine, it is not necessary to know everything about a disease before recognizing its effects on an individual.

However, if workplace exposure causes symptoms without rendering the person unable to work, the most appropriate course of action is to request an accommodation by virtue of the Quebec Charter of Human Rights and Freedoms, or for people working in areas under federal jurisdiction, by virtue of the Canadian Human Rights Act.

It should be noted that people whose incapacitation has been recognized by the CSST cannot in- voke the right to a reasonable accommodation once they return to work. The courts have ruled that in the case of a work-related accident or an occupational disease, the measures available concer- ning accommodations are limited to those stipulated in the Act Respecting Industrial Accidents and Occupational Disease.

Example: A claim accepted by the Commission des lésions profession- nelles (CLP),
the administrative tribunal that hears appeals of CSST decisions.

For illustrative purposes, the following is a case where a worker occupying the post of electro- nics technician was repeatedly exposed to an adhesive and accelerant used to glue parts toge- ther in a factory that manufactures security products. When a gluing station was temporarily moved near the worker’s workstation, she immediately began to experience vertigo, dizziness, headaches, facial spasms and pain in her chest. She went to the emergency room by ambulance where she was seen by a neurologist who first noted that her “symptoms suggest anxiety or the onset of anxious depression.” Unfortunately, this kind of psychologization of the symptoms of people with environmental sensitivities is commonly done by doctors who know little about the illness. Ultimately after a thorough examination and more in-depth tests at the hospital, the final diagnoses made by the neurologist and then by the worker’s physician were much

more accurate. She was diagnosed with cephalgia, spasms on the left side of the body, neuropathic pain and left brachialgia (pain in the arm), all of which are symptoms linked directly to the exposure to adhesive and accelerant fumes. She returned to work after a one- month leave period. Due to the cooperation of her managers, her workstation was moved far from where parts were being glued together. Furthermore, whenever the adhesive was to be used elsewhere in the factory, she would be informed and could

therefore avoid the area, which allowed her to minimize her symptoms. The migraines that were sometimes triggered by the fumes were controlled with medication.

At the Commission des lésions professionnelles (CLP) hearing, in accordance with the Act Respecting Occu- pational Health and Safety, the employer was required to provide the tribunal with the Material Safety Data Sheet of the products—highly toxic solvents—the worker had been exposed to. The employer requested that the claim be rejected on the grounds that no other person exposed to the solvents had complained of simi- lar symptoms. However, the CLP tribunal ruled in favour of the worker because she had no prior history of anxiety or depression, and also because her testimony concerning the exposure to the solvents as being the cause of her health pro- blems was quite convincing.

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General information

  • Environmental Sensitivities
  • ​Questions and answers about ES

Legal information

  • Jurisprudence Guide – until 2012 (CSST)
  • Jurisprudence Guide – 2013-2017 (CSST)
  • ​Right to reasonable accommodation
  • ​Letter from the Quebec Human Rights Commission: Protection of the Quebec Charter
  • ​ASEQ's application to the Quebec Human Rights Commission
  • ​Tips for obtaining an accommodation without a lawyer

Managing the illness

  • Tips for taking control of your illness (SEEDS)
  • ​Check List
  • ​Choosing Healthy Household Products
  • Activity and Symptoms Journal

USEFUL LINKS

  • ASEQ-EHAQ – Website
  • ASEQ-EHAQ – Eco Living Guide
  • ASEQ-EHAQ – Affordable Healthy Housing Project
  • www.ewg.org
  • www.lesstoxicguide.ca
  • CSST Toxicological Repertoire – material safety data sheets
  • CHRC Policies
  • Fragrance-free policy
  • Français
What are environmental sensitivities?

People suffering from environmental sensitivities react negatively to all kinds of contaminants (pesticides, cleaning products, solvents, perfumes, mould, electromagnetic radiation, etc.), but at lower levels of exposure that seem to cause no reaction in most people. These reactions can affect multiple systems in the body. In fact, many symptoms can affect several organ systems, such as the respiratory, digestive and nervous systems, as well as the skin. The symptoms can be inconvenient, quite serious, or even debilitating. According to Statistics Canada, environmental sensitivities are becoming an increasingly common health issue.


Are environmental sensitivities similar to allergies?

Environmental sensitivities were first thought to be allergies. In both cases, avoidance of triggers allows the person affected to remain healthy. But with the discovery of allergic-response mechanisms (immunoglobulin E), it became clear these mechanisms were not responsible for causing environmental sensitivities. In both cases, however, chemical contamination is linked to their increased prevalence in the population.


Another ban! Can’t people with sensitivities take into account my right to wear perfume?

In keeping with the “balance of convenience” principle, healthy people should make adjustments to avoid adversely affecting the health of a group of people, no matter how small, especially in cases involving the workplace and shared public places. Accommodating people with environmental sensitivities—no fragrances, better ventilation, least-toxic cleaning products—will improve indoor air quality, and benefit everyone. Smoking is now no longer permitted in the workplace and in public buildings. The same principle should apply for environmental sensitivities. Not only will your fellow citizens and colleagues with sensitivities appreciate the gesture, but so will people suffering from asthma, allergies, and other illnesses such as respiratory and heart diseases.


In Quebec, are environmental sensitivities recognized as an illness?

From a legal and human rights perspective, environmental sensitivities are recognized as being a handicap both in Quebec and Canada. The Commission des lésions professionnelles (CLP) has already recognized the right to CSST compensation for workers who have developed environmental sensitivities after exposure in the workplace.

From a medical perspective, as of 2012, the Quebec Ministry of Health and Social Services had still not recognized environmental sensitivities and there was no diagnostic code for the disease. Only a few physicians in Quebec are equipped to diagnose this illness. Some Quebecers who suffer from it are sometimes forced to travel to Ontario to receive care. Others increase the number of medical consultations as their health deteriorates.

There are specialized clinics that treat environmental sensitivities in Ontario and Nova Scotia. The European Parliament has asked member-states to recognize environmental sensitivities in their classification of diseases, if they have not already done so. It is time for Quebec to follow suit!


Symptoms are not visible. When people say they are sensitive to toxic substances that don’t affect others, couldn’t it just be “in their mind?”

It is exactly that heightened susceptibility in an individual, whose body is no longer able to defend itself against a multitude of small toxic attacks, which is the defining characteristic of environmental sensitivities. It is true that some environmental sensitivity symptoms such as headaches, fatigue, difficulty concentrating and feeling dazed, dizzy or brain fogged (lack of cognitive function) are imperceptible to others. The person could therefore appear to be physically normal. However, just because the symptoms are not visible does not mean that they are any less real.

Share vos ressources !

Every person with environmental sensitivities is a wealth of information about the resources available in their area of information about the resources available in their area. You know of professionals who are understanding, aware accommodating? The best places to get adequate products or services? or receive services? Why not share them? pool them together?

Send your suggestions

Resources

UQAM - Community Service
TELUQ

Environmental Health Association of Québec

Logo-Quebec inv With the financial participation
of the Ministère de l'Éducation, du Loisir et du Sport.
Translation from French to English was made possible in part by the Department of Canadian Heritage and ASEQ-EHAQ Department of Canadian Heritage
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